Support Center

We're here to help! Get assistance with our mobile applications.

Contact Us

✉️

Email Support

info@appdevmasters.com

We typically respond within 24-48 hours during business days.

Frequently Asked Questions

How do I download your apps?

Our apps are available on the Apple App Store and Google Play Store. Visit our Our Apps section to find download links for each application, or scan the QR codes provided on desktop.

What devices are supported?

Our applications are designed to work on iOS and Android devices. Specific device requirements are listed on each app's store page. Generally, we support iOS 14.0 or later and Android 8.0 or later.

How do I report a bug or issue?

Please email us at info@appdevmasters.com with details about the issue, including:

  • The app name and version
  • Your device model and operating system version
  • A description of the problem
  • Steps to reproduce the issue (if applicable)
  • Screenshots or screen recordings (if helpful)

What is your refund policy?

Refunds for in-app purchases are handled through the Apple App Store or Google Play Store according to their respective policies. If you have questions about a specific purchase, please contact us at info@appdevmasters.com, and we'll assist you with the process.

How do I delete my account and data?

To request deletion of your account and associated data, please email us at info@appdevmasters.com with your account details. We will process your request in accordance with our Privacy Policy, typically within 30 days.

Can I suggest a new feature?

Absolutely! We love hearing from our users. Send your feature suggestions to info@appdevmasters.com. While we can't implement every suggestion, we carefully consider all feedback when planning future updates.

Is my data secure?

Yes, we take data security seriously. All data transmission is encrypted, and we follow industry best practices for data protection. For more details about how we handle your information, please review our Privacy Policy.

How often do you release updates?

We regularly update our applications to add new features, improve performance, and fix bugs. The frequency varies by app, but we typically release updates every few weeks to months. Keep your apps updated to enjoy the latest improvements and features.

Additional Resources

Support Hours

Our support team is available during the following hours:

Monday - Friday: 9:00 AM - 5:00 PM (GMT)

Saturday - Sunday: Closed

Note: Response times may be longer during weekends and UK public holidays.

Still Need Help?

Can't find the answer you're looking for? Our support team is ready to assist you.

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