Support Center.
We're here to help. Get assistance with our mobile applications.
Monday – Friday: 09:00 – 17:00 (GMT)
Saturday – Sunday: Closed
Note: Response times may be longer during weekends and UK public holidays.
How do I download your apps?
Our apps are available on the Apple App Store and Google Play Store. Visit our Our Apps section to find download links for each application, or scan the QR codes provided on desktop.
What devices are supported?
Our applications are designed to work on iOS and Android devices. Generally, we support iOS 14.0 or later and Android 8.0 or later. Specific requirements are listed on each app's store page.
How do I report a bug or issue?
Email us at info@appdevmasters.com with: the app name and version, your device model and OS version, a description of the problem, steps to reproduce (if applicable), and screenshots if helpful.
What is your refund policy?
Refunds for in-app purchases are handled through the Apple App Store or Google Play Store according to their respective policies. Contact us at info@appdevmasters.com and we'll assist you.
How do I delete my account and data?
Email us at info@appdevmasters.com with your account details. We will process your request in accordance with our Privacy Policy, typically within 30 days.
Can I suggest a new feature?
Absolutely. Send your feature suggestions to info@appdevmasters.com. While we can't implement every suggestion, we carefully consider all feedback when planning future updates.
Is my data secure?
Yes. All data transmission is encrypted and we follow industry best practices for data protection. Review our Privacy Policy for full details on how we handle your information.
How often do you release updates?
We regularly update our applications to add features, improve performance, and fix bugs. Frequency varies by app, but typically every few weeks to months. Keep your apps updated to enjoy the latest improvements.
Can't find the answer?
Our support team is ready to assist you with any questions about our apps.
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